OUR GUARANTEE
We believe it is unethical to make guarantees about behavior results for any animal and for searches due to variabilities that are out of the handler’s control.
Fairfield Pet Detective DOES guarantee you will receive:• Stellar customer service• Trained, expert staff who is committed to ongoing continuing education• Dedication to the search for your pet• Customized approach to the search for your pet• A commitment together to finding your pet, or finding the last place it was at.• We are committed to excellence, and that you can count on.
The searching dog's success is dependent on YOU doing what is necessary for a successful search. Listen to the handler, provide necessary materials, answer questions as needed and don't interfere or distract the searching dog.
INFORMED CONSENT
1. We love animals with all our hearts and are committed to training force-free maximizing fun and playful techniques. We emphasize fun and joy in our training and work to minimize stress as much as possible.
2. We base our training methods for searching on scientifically proven methods that are animal-friendly.
3. We foster our continuing education and consistently work to continue our education.
4. We educate humans to employ patience and to seek to understand animal’s needs and wants.
5. We coach people to communicate consistently and clearly with their animals.
6. Clients should know they are empowered to decline any recommendations that we make for them or their dogs. We encourage clients to ask questions.
7. During searches, we may utilize photos, videos and/or live cam. These photos and videos are the property of Fairfield Pet Detective but shall be available upon request to clients. These photos and videos will only be used for promotional purposes and training.
8. The handler may terminate the search if factors and conditions are deemed by the handler to be unsafe for the handler and/or searching dog.